法治动态

道路旅客运输及客运站管理规定（征求意见稿）(448)
（三）客运经营。优化班车客运组织方式，允许客运班车在符合道路交通安全、城市管理相关法律、行政法规、政策的前提下沿途下客。规范实名制管理，结合客运班线分类调整对应调整实名制实施范围，明确有效身份证件类别，对免票儿童不实行实名制管理。明确道路客运和客运站经营者受理客运班车行李舱载货业务的，有关要求按照《客运班车行李舱载货运输规范》（JT/T 1135）的规定执行。明确客运经营者在发车前进行旅客安全告知，不得在客运车辆上传播、使用非法出版物等要求。明确旅客主动配合行李物品检查，遵守实名制管理、不得影响驾驶员行驶等要求；对于不遵守以上规定的旅客，客运站经营者和班车客运经营者不得允许其乘车。明确省际、省内包车客运业务均需要提前向相应的道路运输管理机构进行备案，备案后方可申领包车客运标志牌，其中省际包车客运标志牌有效期不得超过15天。<o:p></o:p>
（四）班车客运定制服务。鼓励班车客运经营者对取得相应经营许可的道路客运班线开展定制服务。明确定制客运车辆类型等级、技术等级、核定载客人数要求。提供定制客运信息发布、客源组织、售票、确定乘车地点等线上服务的网络平台（以下简称网络平台）应当确保接入的经营者、车辆、驾驶员具备相应的资质资格并建立档案，应当办理市场主体登记手续。明确开展定制客运所需提供的材料。规定定制客运车辆日发班次由其经营者自行决定，无需随车携带班车客运标志牌，但车身应喷印“定制客运”标识，由班车客运经营者开展车辆安全例检，可在经许可的道路客运班线始发地、终到地、中途停靠地按乘客需求停靠，并由驾驶员开展旅客行李物品安检。规定网络平台应当在发车前向旅客推送有关乘车信息，并确保线上线下经营者、车辆和驾驶员一致；网络平台不得发售经许可的道路客运班线始发地、终到地、中途停靠地范围以外的客票；应当对定制客运车辆实施动态监控，发现车辆违法违规行为的，应当及时通报班车客运经营者，由其纠正。规定因网络平台或班车客运经营者的原因发生延误、未按照预先告知的信息提供服务等损害旅客权益的，由网络平台承担优先赔付责任；发生道路客运安全生产事故，网络平台知道或者应当知道平台内班车客运经营者违反客运经营有关规定且未采取必要措施的，依法与平台内班车客运经营者承担连带责任；网络平台使用不符合规定的经营者、车辆或驾驶员开展客运服务，造成旅客合法权益受到侵害的，依法承担相应的责任。<o:p></o:p>
（五）客运站经营。明确客运站经营者在保证不影响客运站基本服务功能的前提下，可以根据需要，拓展旅游集散、邮政快递、物流等服务功能，依法开展相关经营活动。要求二级以上客运站经营者应当将客运线路、班次基础信息接入道路客运联网售票系统，鼓励开展多元化售票方式，鼓励电子客票的应用。鼓励客运站经营者在符合条件的前提下，在客流密集点设立停靠点，供班车客运经营者配客，停靠点实行备案管理，由所属客运站落实安全生产管理和实名制管理规定的要求等。明确重点人群保障要求，客运站经营者按照规定为军人、消防救援人员及随行家属提供优先购票乘车服务，并建立老幼病残孕等特殊旅客出行服务保障制度。<o:p></o:p>

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