银行业保险业消费投诉处理管理办法（征求意见稿）(5)
<P style="LINE-HEIGHT: 28pt; TEXT-INDENT: 0pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt; mso-para-margin-right: 0.0000gd; mso-para-margin-left: 0.0000gd; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-char-indent-count: 0.0000" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 18pt; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体"> <SPAN style="FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 18pt; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt; mso-hansi-font-family: 宋体; mso-bidi-font-family: 宋体"><o:p></o:p></P>
<P style="TEXT-ALIGN: center; LINE-HEIGHT: 28pt; TEXT-INDENT: 0pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt; mso-para-margin-right: 0.0000gd; mso-para-margin-left: 0.0000gd; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-char-indent-count: 0.0000" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋; FONT-SIZE: 16pt; FONT-WEIGHT: bold; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt">第一章 总 则<SPAN style="FONT-FAMILY: 仿宋; FONT-SIZE: 16pt; FONT-WEIGHT: bold; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt"><o:p></o:p></P>
<P style="TEXT-ALIGN: center; LINE-HEIGHT: 28pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt; mso-para-margin-right: 0.0000gd; mso-para-margin-left: 0.0000gd; mso-pagination: widow-orphan; mso-line-height-rule: exactly" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋; FONT-SIZE: 16pt; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt"><o:p> </o:p></P>
<P style="TEXT-JUSTIFY: inter-ideograph; TEXT-ALIGN: justify; LINE-HEIGHT: 28pt; TEXT-INDENT: 32.15pt; MARGIN-LEFT: 0pt; MARGIN-RIGHT: 0pt; mso-para-margin-right: 0.0000gd; mso-para-margin-left: 0.0000gd; mso-pagination: widow-orphan; mso-line-height-rule: exactly; mso-char-indent-count: 2.0000" class=MsoNormal><SPAN style="FONT-FAMILY: 仿宋; FONT-SIZE: 16pt; FONT-WEIGHT: bold; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt">第一条<SPAN style="FONT-FAMILY: 仿宋; FONT-SIZE: 16pt; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt"> 为了规范银行业保险业消费投诉处理（以下简称“投诉处理”）工作，保护消费者合法权益，根据《中华人民共和国银行业监督管理法》《中华人民共和国商业银行法》《中华人民共和国保险法》《中华人民共和国消费者权益保护法》等法律法规，制定本办法。<SPAN style="FONT-FAMILY: 仿宋; BACKGROUND: rgb(255,255,0); FONT-SIZE: 16pt; mso-spacerun: 'yes'; mso-font-kerning: 0.0000pt; mso-highlight: rgb(255,255,0)"><o:p></o:p></P>
总共31页
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