国家铁路局关于《铁路旅客运输规程（征求意见稿）》公开征求意见的通知(22)
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第三十条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">旅客被拒绝运输而要求出具书面说明的，除国家另有规定外，铁路运输企业应当及时出具；旅客要求变更车票或者退票的，可以按照铁路运输企业旅客运输业务办理规则办理。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt" class=MsoNormal><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p> </FONT></o:p></SPAN>
<P style="TEXT-ALIGN: center; LINE-HEIGHT: 150%; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt" class=MsoNormal align=center><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体"><FONT color=#000000>第五章<SPAN lang=EN-US><SPAN style="mso-spacerun: yes"> </SPAN></SPAN>车票变更与退票<SPAN lang=EN-US><o:p></o:p></SPAN></FONT></SPAN>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第三十一条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">车票变更包括旅客自愿变更车票和旅客非自愿变更车票。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt" class=MsoNormal><FONT face="Times New Roman"><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">退票包括旅客自愿退票和旅客非自愿退票。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>


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