国家铁路局关于《铁路旅客运输规程（征求意见稿）》公开征求意见的通知(23)
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第三十二条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">旅客自愿变更车票或者自愿退票的，应当按照铁路运输企业旅客运输业务办理规则办理。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第三十三条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">由于铁路运输企业原因导致旅客非自愿变更车票的，铁路运输企业应当在有可利用席位情况下，为旅客办理改乘其他车次或席位。改乘的席位票价高于原票价时，超过部分不予补收；低于原票价时，应当退还票价差额，不收退票费。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt" class=MsoNormal><FONT face="Times New Roman"><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><SPAN style="mso-spacerun: yes"> </SPAN></SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">由于非铁路运输企业原因导致旅客非自愿变更车票的，应当按照铁路运输企业旅客运输业务办理规则办理。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>


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