国家铁路局关于《铁路旅客运输规程（征求意见稿）》公开征求意见的通知(31)
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-char-indent-count: 2.0" class=MsoNormal><FONT face="Times New Roman"><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">因线路中断影响旅行，旅客索要证明的，铁路运输企业应当开具证明。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第四十七条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">线路中断后，铁路运输企业应当妥善保管承运的行李，并及时通知旅客，根据双方约定处理。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第四十八条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">发生旅客急病、分娩、遇险、人身伤害时，铁路运输企业应当积极采取救助措施并记录现场情形。必要时，铁路运输企业应当配合公安机关开展工作，协助收集相关证据、调查事件发生原因。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>
<P style="LINE-HEIGHT: 150%; TEXT-INDENT: 32pt; MARGIN: 0cm 0cm 0pt; tab-stops: 42.55pt; mso-list: l0 level1 lfo1; mso-char-indent-count: 2.0" class=MsoNormal><FONT color=#000000><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 黑体; FONT-SIZE: 16pt; mso-bidi-font-family: 黑体" lang=EN-US><SPAN style="mso-list: Ignore">第四十九条<SPAN style="FONT: 7pt 'Times New Roman'"> </SPAN></SPAN></SPAN><FONT face="Times New Roman"><SPAN style="LINE-HEIGHT: 150%; FONT-FAMILY: 仿宋_GB2312; FONT-SIZE: 16pt; mso-ascii-font-family: 'Times New Roman'">铁路运输企业对运输过程中旅客的人身伤亡和财产损失，应当依法承担民事责任。</SPAN><SPAN style="LINE-HEIGHT: 150%; FONT-SIZE: 16pt; mso-fareast-font-family: 仿宋_GB2312" lang=EN-US><o:p></o:p></SPAN></FONT></FONT>


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