悄没声就把你钱扣了——部分App自动续费“坑人套路”调查(3)
<P style="PADDING-BOTTOM: 0px; WIDOWS: 2; TEXT-TRANSFORM: none; FONT-STYLE: normal; TEXT-INDENT: 0px; MARGIN: 0px 0px 20px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: 'PingFang SC', 'Lantinghei SC', 'Helvetica Neue', Helvetica, Arial, 'Microsoft YaHei', 微软雅黑, STHeitiSC-Light, simsun, 宋体, 'WenQuanYi Zen Hei', 'WenQuanYi Micro Hei', sans-serif; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); FONT-SIZE: 18px; FONT-WEIGHT: 400; WORD-SPACING: 0px; PADDING-TOP: 0px; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial"> 退订不易，退款很难</STRONG></FONT></P>
<P style="PADDING-BOTTOM: 0px; WIDOWS: 2; TEXT-TRANSFORM: none; FONT-STYLE: normal; TEXT-INDENT: 0px; MARGIN: 0px 0px 20px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: 'PingFang SC', 'Lantinghei SC', 'Helvetica Neue', Helvetica, Arial, 'Microsoft YaHei', 微软雅黑, STHeitiSC-Light, simsun, 宋体, 'WenQuanYi Zen Hei', 'WenQuanYi Micro Hei', sans-serif; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); FONT-SIZE: 18px; FONT-WEIGHT: 400; WORD-SPACING: 0px; PADDING-TOP: 0px; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial"> “进坑”容易，“出坑”却不易。消费者在部分App上取消自动续费流程烦琐，让消费者退订如入迷宫、晕头转向，甚至退费无门。</P>
<P style="PADDING-BOTTOM: 0px; WIDOWS: 2; TEXT-TRANSFORM: none; FONT-STYLE: normal; TEXT-INDENT: 0px; MARGIN: 0px 0px 20px; PADDING-LEFT: 0px; PADDING-RIGHT: 0px; FONT-FAMILY: 'PingFang SC', 'Lantinghei SC', 'Helvetica Neue', Helvetica, Arial, 'Microsoft YaHei', 微软雅黑, STHeitiSC-Light, simsun, 宋体, 'WenQuanYi Zen Hei', 'WenQuanYi Micro Hei', sans-serif; WHITE-SPACE: normal; ORPHANS: 2; LETTER-SPACING: normal; COLOR: rgb(0,0,0); FONT-SIZE: 18px; FONT-WEIGHT: 400; WORD-SPACING: 0px; PADDING-TOP: 0px; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial"> 记者下载了20款带有自动续费功能的App，仅有6款可以在App内退订服务，有14款需在第三方支付平台中找到4级或5级界面，点击相关按钮才能完成退订。此外，部分App尽管会以邮件的形式提前进行扣款提示，却未在邮件中提供退订方法。</P>
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